IT and Digital Marketing Officer Job Opportunity at Serene Microfinance

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IT and Digital Marketing Officer Job Opportunity at Serene Microfinance

Serene Microfinance Limited has been a growing and expanding company since its establishment in  providing financial solutions to many individuals and corporates. Serene Microfinance Ltd exceptionally  stands as good example due to the unique contribution in reaching many categories of customers in  Tanzania with micro-loans whose operations are in many parts of Dar es Salaam City and the nearby  Regions.  

In an effort to stream line operations, Serene Microfinance LTD seeks to recruit qualified IT and Digital Marketing Officer (Location Dar es Salaam

Adverts Date4th May, 2024 

POSITION: IT and Digital Marketing Officer 


To provide a professional service by ensuring a high level of support at all times in IT related issues , Graphic Design, Website & Social Media Accounts Management, and assist with digital promotion and  marketing of the Microfinance products and its image 


  • To investigate user problems, to identify their source and determine possible solutions;
  • To monitor Saver and all operating system used by the Microfinance
  • To install, configure, and maintaining personal computers, workstations, network cabling, and other  related equipment, devices .
  • To Create user accounts for staff to access the Microfinance network and loan system
  • To keep records of all users’ problems and errors as well as the steps to be taken to solve the problems;
  • To maintain safety and security to IT systems and equipment’s;
  • To operate computers and peripheral equipment such as printers, disk drives ect; ∙ To prepare equipment for operation; monitor equipment and communication network while in  Operation
  • To perform minor debugging and report any discrepancies; identify and report major equipment  malfunctions to appropriate personnel;
  • To answer technical queries as may arise from user staff, departments and units;
  • Developing, implementing and monitoring digital marketing plan , designing marketing strategies, and  communication tactics ;
  • To conduct digital marketing and promote brand image of the Microfinance
  • Conducting regular assessments of key competitors in the market in terms of marketing initiatives,  product offerings and customer service approaches.
  • Monitoring marketing innovations in the microfinance industry for new ideas and strategies.
  • Standardization of the Microfinance image
  • Designing Marketing tools for example; Fliers, Brochures, ID Cards, Business Cards ect
  • To perform digital marketing for the promotion of Microfinance products and maintaining Microfinance  image
  • To be aware of upcoming events in Microfinance ensuring photographs and arrangements is carried out  effectively and efficiently and
  • Perform any related duties as may be assigned by his superiors.


Holder of Degree in one of following fields:

  • Computer Science, Information Technology, Information  Systems, or equivalent computer qualifications from recognized Institutions;
  • The applicant should be a Tanzanian below 40 years old
  • Team player with high integrity;
  • Excellent communication, interpersonal, organizational skills;
  • Able to work under pressure and multi-tasking setting;
  • Ability to work under minimal supervision
  • Previously working experience in the financial Institution;


IT Officer shall report to the Ang. General Manager  


Kindly submit your application along with Academic Certificates (Photocopies) and detailed CV  containing names of three (3) referees with their contacts to the address below in one PDF File not later  than 10th May, 2024. All late applications will not be processed. 


All applications should be sent by email and addressed to:

The Human Resource and Administration Manager, 

Serene Microfinance Ltd, P.O. Box 33813, 

Mikocheni B, 

Dar es Salaam. 

NOTE: Only shortlisted candidates would be contacted 

“Serene Microfinance is an Equal Employment Opportunity Company. Both Men and Women are encouraged to apply”

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